What we collect
- Your name, mobile number and (optionally) email when you sign up.
- Your device location while you use the app, so we can set your pickup point and show nearby drivers.
- Pickup and drop-off addresses and trip history.
- Payment card details, which are stored and processed by Stripe. We never see or store your full card number.
How we use it
To match you with a driver, calculate fares, process payments, send trip status text messages, provide support and keep the service safe.
Sharing
Your first name, pickup and drop-off locations are shared with the driver who accepts your ride. Payment data is shared with Stripe. We do not sell your information.
Text messages
By signing up you agree to receive transactional text messages about your rides and account (verification codes, driver on the way, receipts). Message and data rates may apply.
Your choices
You can edit your profile, remove saved cards or request deletion of your account by contacting support@myfaxi.com.